Frequently asked questions

Are Avenlo resources physical books?

No. Every resource is a digital file you download instantly after payment. Nothing is shipped.

What file formats do you use?

Most resources are PDF. Digital planners are PDF with hyperlinked navigation for tablet apps.

How long do download links last?

Download links are secure and time-limited. If yours expires, contact us and we will reissue it.

Can I print the files?

Yes, for your own use. Home printing is supported and page sizes are standard A4.

Can I share a resource with classmates?

No. The personal-use licence covers one student or household. School and tutor licences are available on request.

Do you offer refunds?

Because files are delivered instantly, sales are final. If a file is faulty or does not match its description, we will fix it or refund you.

Which exam boards do you cover?

Cambridge and Pearson Edexcel for IGCSE and International A Level, plus the IB Diploma syllabus.

Are you affiliated with an exam board?

No. Avenlo is an independent publisher and is not affiliated with, endorsed by or connected to any awarding body.

Still stuck? Contact us.